Call centre and customer service workers at 407 ETR, the company that owns the toll-operated Highway 407, went on strike Wednesday morning.
Kevin Sack, ETR’s vice-president of communications and government relations, said 105 workers will walk off the job after weeks of negotiations between the company and CAW Local 414.
“The operation and maintenance of the highway are not affected,” said Sack.
Sack said the ETR call centre will remain open “with reduced hours” and advised customers to consult the company website.
ETR customer service staff often deal with drivers seeking new transponders or people who have questions about their bills or want to set-up pre-authorized payment plans.
Original Article
Source: Star
Author: Josh Tapper
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